Terms of service

Welcome to the Kika Reads website. Kika Reads is a brand owned and operated by Kika Cares Trading LLC, a company incorporated in the United Arab Emirates ("Kika Reads", "we", "our", or "us"). These Terms of Service govern your access to and use of this website and any purchases made through it.

By accessing or using this website, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you should not use this website.

1. General Conditions

Kika Reads, a brand owned and operated by Kika Cares Trading LLC, reserves the right to refuse service, suspend accounts, or cancel orders where permitted by applicable law.

By using this website, you confirm that you have the legal capacity to enter into binding agreements under the laws of the United Arab Emirates or your applicable jurisdiction.

2. Products and Services

All products displayed on this website are subject to availability.

We make every reasonable effort to ensure that product descriptions, specifications, illustrations, photographs, pricing, and other information are accurate. However, slight variations in colour, packaging, dimensions, or appearance may occur due to manufacturing updates, printing processes, photography, or display settings.

We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.

3. Pricing and Payment

All prices displayed on this website are shown in the applicable currency and, where required by law, include applicable taxes such as UAE Value Added Tax (VAT).

Prices may be changed at any time without prior notice.

Payment must be received in full before an order is processed. We accept payment using the payment methods made available on the website.

Kika Cares Trading LLC reserves the right to refuse or cancel any order where there is:

  • an error in pricing or product information;
  • suspected fraud or unauthorized payment activity;
  • product unavailability; or
  • any other reasonable commercial or legal basis.

Where payment has already been received for a cancelled order, an appropriate refund will be issued using the original payment method.

4. Orders and Cancellations

Submission of an order does not constitute acceptance of that order. An order is accepted only once we have confirmed it and dispatched the purchased products.

Once an order has been placed, it cannot be modified or cancelled unless expressly agreed by Kika Reads.

We reserve the right to limit quantities purchased per customer, household, or transaction.

5. Shipping and Delivery

Estimated delivery times are provided for convenience only and are not guaranteed.

Kika Cares Trading LLC is not responsible for delays arising from courier services, customs clearance, public holidays, weather events, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect delivery details supplied by the customer.

Risk in the products passes to the customer upon successful delivery.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by the Kika Reads Return & Refund Policy, which forms part of these Terms of Service.

By placing an order, you acknowledge that you have read and accepted the Return & Refund Policy before completing your purchase.

Nothing in these Terms limits any rights available to consumers under applicable UAE law.

7. Acceptable Use

You agree not to:

  • use this website for any unlawful or fraudulent purpose;
  • interfere with or disrupt the operation or security of the website;
  • introduce malicious software or harmful code;
  • attempt unauthorized access to any part of the website or its systems;
  • copy, scrape, reproduce, or commercially exploit website content without prior written permission.

We reserve the right to suspend or terminate access where these Terms are violated.

8. Intellectual Property

All content available on this website—including text, educational materials, illustrations, product designs, graphics, logos, icons, photographs, videos, downloadable resources, branding, layouts, and software—is owned by or licensed to Kika Cares Trading LLC and made available under the Kika Reads brand.

All intellectual property rights are protected under the applicable laws of the United Arab Emirates and international intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, sold, or otherwise used without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Kika Cares Trading LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

  • the use of, or inability to use, this website;
  • delays or interruptions in website availability;
  • reliance on information contained on the website;
  • the purchase or use of products sold through Kika Reads.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

10. Third-Party Links

This website may contain links to third-party websites for your convenience.

These websites are not owned or controlled by Kika Cares Trading LLC, and we are not responsible for their content, products, services, privacy practices, or terms of use. Accessing third-party websites is at your own risk.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how Kika Cares Trading LLC collects, uses, stores, and protects your personal information.

By using this website, you consent to the collection and processing of your personal information in accordance with our Privacy Policy and applicable UAE data protection laws.

12. Changes to These Terms

We may amend these Terms of Service from time to time.

Updated Terms become effective immediately upon publication on this website. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates.

Any dispute arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless otherwise required by applicable law.

14. Contact Information

If you have any questions regarding these Terms of Service, our products, or your use of the Kika Reads website, please contact our Customer Support team using the contact details provided on our website.

Kika Reads is a brand owned and operated by Kika Cares Trading LLC.